

Built a Sales Pipeline From Scratch for a New CRM User
Short Description:
We helped a company with zero CRM experience build a structured sales pipeline in HubSpot from the ground up—enabling them to track deals, automate follow-ups, and finally bring order to their sales process.
Full Scenario:
A small but growing company had just signed up for HubSpot—but they had no idea where to start. Until then, they had been tracking sales in spreadsheets and sticky notes. Follow-ups slipped through the cracks, deal values were unclear, and team members didn’t know what to update—or where.
We jumped in to build a foundational sales system tailored to their workflow:
Designed a custom deal pipeline with clearly defined stages aligned to their actual sales cycle.
Set up activity tracking for calls, emails, and meetings to give leadership visibility into rep performance.
Built automated task reminders to ensure consistent follow-up at every stage.
Created custom properties for products, lead sources, and priority levels.
Trained the team on daily use, deal updates, and how to confidently navigate HubSpot.
Results within 3 weeks:
100% of deals were being tracked inside HubSpot with accurate stages.
Sales team reported feeling “more organized and in control.”
Follow-ups increased by 2.5x, resulting in more reactivated leads.
Leadership gained visibility into pipeline value, top-performing reps, and forecasted revenue for the first time.
This setup laid the groundwork for a sales system that could grow with them—turning confusion into clarity.
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